Food 3/5 as usual mcd food nothing special
Service 2/5 its self service and for older ppl the terminate would be challenging
Cleanliness 2/5 when I was there the table was dirty and no one clean
Pricing 2/5 usual expensive
Atmosphere 5/5 it’s so cozy, aircond cold under hot weather, quiet and not many crowd when i was there.
Will I come again? certainly
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5 Replies to 7 Fast Food Terbaik di Damansara
Jaka
Service is extremely slow, non courteous and non apologetic. Their global values are “sincere service and a warm smile. We take part in creating exceptional customer experience.” But that’s just a lie.
From order placed to collection is 20 mins. When asked, I was just told to be patient and that’s it… without even making eye contact. Mind you, the outlet only has 3 other tables filled. Plus, the order was also wrong upon collection.
Such a shame to a reputable brand. So unlike how it is in Manila. Definitely my first and the last for Malaysia.
Bought a take out (Burger Steak) and did not receive any gravy. Very disappointed with my first experience here. The Self order machine did not provide any receipt. Been asking for a receipt and no action was taken by the staff. Also notice that other customer facing the same problem , they could not give a receipt. That is very wrong, without any receipt the food that we received should be free. Having high expectations on the food but turn out to be a disappoinment. I also notice that staffs did not wear mask until the manager came in. Hoping the management would take action on this.
I really like the food here at Jollibee, compared to McDonald’s, or even KFC. I like the place anymore. There is a pantry to wash your hands too. The downside here is the serving is slow and lack of staff. Had to wait for 15-20min
Had my first Jollibee in the Philippines and was very excited that they are finally opening up branches in Malaysia But, service is just down right bad. I’m just here for their spaghetti and the chicken is ok ok. They did not have mashed potato on that day, instead of informing they just gave 2 coleslaw. I stood at the counter, wanting to ask about the mashed potato and chilli sauce (the chilli sauce dispenser was empty) and the cashier just walked away and acted busy. There were many empty tables but all of them were dirty and not wiped down. We had to wipe them ourselves. Even though I love Jollibee, I would not be returning here.
Totally changed my perception of Jollibee where i was extremely disappointed by jolibee sunway outlet. The size and quantity was very good. Taste was outstanding.
Service was good. Gave plenty of free fries for my baby.
I stopped going to jolibee since last 2 years. But now i will go back again