7 iPhone Store Terbaik di Jurong East

The experience of the drop off of my product for repair was just as regretful as my collection. I’d refer it akin to choosing to have full-cream ice-cream when you are lactose intolerant. I was lured by the convenience of the proximity of the service centre and neglected the wise words and maybe even tears ? of the previous customers experiences.

Let’s start with the drop off… The lady staff who attended to us told us to unpair the apple watch for repair but about 45mins later called us on the phone for the PASSWORD to unlock the apple watch. I stopped my wife from sharing her password to her apple account and soon found out that there was no password input to the watch and told the staff we will go back to the repair center instead. Luckily we were still in the vicinity hence it wasn’t much of a hassle. Apparently the staff was rather inexperience and was unsure of the procedures to correctly unpair the watch and we were left waiting until another young lady came over to assist us which I would say was the only pleasant interaction we had with any of the staff at this location.

The reoccurring theme with most of the service staff here were that they seem to be more like technicians but without the technical knowledge. Without smiles, looks unhappy working and talking to them makes McDonald’s servers feels like a fine dining restaurant waiter.

The collection was just as “memorable” as dropping off. Thinking it’s a quick collection ends up to be an hour wait with the staff asking me to test the watch when it can’t be turned on (wondering if it’s the 1st ever apple watch sent to repair at this service center that they don’t know that this would be an issue). So when highlighted that the watch can’t be switched on, the lady just walked away without a word leaving us perplexed as my sargent used to say “Kangaroo kena spotlight”?. Then she returned shortly with a charging cable and told us to return shortly.

As we waste another 30mins of our life waiting and returned to only find out that the watch was still low in battery and needs to be updated with the new firmware inorder to pair which the staff wasn’t aware of too, we wasted another 45mins of our life. Deciding to make the best of my time here I choose to write up this review as I contemplate my life decision and make better use of my brain juice saving others from having to go through what we have went through.

Let’s say thanks to QCD I had 2 full meals at Westgate from lunch at 12pm to dinner at 5pm. P.S. I even managed to squeeze in a coffee break at 3pm ? Thanks QCD, until we NEVER meet again. ?

• Address: 3 Gateway Dr, #01-42, Singapore 608532
• Map: Click here
• Rating: 3.1 (514)
• Phone: +65 6515 2010
• Website:
• Opening hours:
  
  Monday: 11:00 AM – 7:30 PM

  Tuesday: 11:00 AM – 7:30 PM

  Wednesday: 11:00 AM – 7:30 PM

  Thursday: 11:00 AM – 7:30 PM

  Friday: 11:00 AM – 7:30 PM

  Saturday: 11:00 AM – 7:30 PM

  Sunday: 11:00 AM – 7:30 PM
• Reviews:
  
  Ivan Chionh✭

  2 months ago

  Fortunately or unfortunately this is the only Apple support centre in the west which was convenient for ppl who stays in this area. That’s about all that the pros of this establishment ends.

  The experience of the drop off of my product for repair was just as regretful as my collection. I’d refer it akin to choosing to have full-cream ice-cream when you are lactose intolerant. I was lured by the convenience of the proximity of the service centre and neglected the wise words and maybe even tears ? of the previous customers experiences.

  Let’s start with the drop off… The lady staff who attended to us told us to unpair the apple watch for repair but about 45mins later called us on the phone for the PASSWORD to unlock the apple watch. I stopped my wife from sharing her password to her apple account and soon found out that there was no password input to the watch and told the staff we will go back to the repair center instead. Luckily we were still in the vicinity hence it wasn’t much of a hassle. Apparently the staff was rather inexperience and was unsure of the procedures to correctly unpair the watch and we were left waiting until another young lady came over to assist us which I would say was the only pleasant interaction we had with any of the staff at this location.

  The reoccurring theme with most of the service staff here were that they seem to be more like technicians but without the technical knowledge. Without smiles, looks unhappy working and talking to them makes McDonald’s servers feels like a fine dining restaurant waiter.

  The collection was just as “memorable” as dropping off. Thinking it’s a quick collection ends up to be an hour wait with the staff asking me to test the watch when it can’t be turned on (wondering if it’s the 1st ever apple watch sent to repair at this service center that they don’t know that this would be an issue). So when highlighted that the watch can’t be switched on, the lady just walked away without a word leaving us perplexed as my sargent used to say “Kangaroo kena spotlight”?. Then she returned shortly with a charging cable and told us to return shortly.

  As we waste another 30mins of our life waiting and returned to only find out that the watch was still low in battery and needs to be updated with the new firmware inorder to pair which the staff wasn’t aware of too, we wasted another 45mins of our life. Deciding to make the best of my time here I choose to write up this review as I contemplate my life decision and make better use of my brain juice saving others from having to go through what we have went through.

  Let’s say thanks to QCD I had 2 full meals at Westgate from lunch at 12pm to dinner at 5pm. P.S. I even managed to squeeze in a coffee break at 3pm ? Thanks QCD, until we NEVER meet again. ?

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