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7 iPhone Store Terbaik di Jurong East
5 months ago
The experience coming to this outlet was horrendous to be honest. I had my appointment scheduled at 11am which was their opening hours. Having arrived about 5 minutes earlier, the retail was already open and I headed to the ticketing terminal but was only to realized both wasn’t powered up. Hence, approach to the nearest staff who was hiding behind her counter, swiping her phone and not exactly checking on my with my confused look apparently. She only responded with a glanced back at me after my initial response but she pretty much did nothing and went back to her phone and continue her swiping. I reckoned she might be new or a trainee but this is a basic customer service issue! I seriously dislike the way I was being ignored when I’m seeking for helped. Overall staff appeared to be rather hostile, not wearing a single smile and no greetings of any kind at all. I seriously don’t think I’m asking too much from a a retail. Just some basic customer service that makes customer experience a little more elevated, more welcome. If I could, I’d not leave any stars because I don’t think they deserve it at all.
To further with my terrible experience, the serving staff practically served without any pride. She seems to be getting by and trying to “get rid” of me and hastily ran through the process. Towards the end, due to my expired coverage of warranty, I was offered to get either replacement or a brand new item. Which was fine to me but she ended the conversation rather abruptly, because I don’t even know that was the end of the conversation or suggestion. I need to asked her if that’s all she can offered to help me? And she replied yup. That’s all. No thank you sir neither is she apologizing for my lacking of options to resolved my issue. Anyway it’s just one repulsive experience for anyone. If the retail isn’t ready to serve, perhaps don’t settle for such staffs.
9 months ago
Good service staff and helpful team. The place is very clean and provides a unique experience to visit. A small cafe within the space and high tech looking counters with a display behind.
Reached the place much earlier to my appointment and could not retrieve in the system, hence took a running queue number to have less than 10min waiting time.
Staff attended with great respect and briefed the process to get the item fixed and returned.
3 months ago
Just go to the Apple Store directly.. they can’t fix your device as quickly as the Apple Store. Don’t waste your trip.
Made a booking and clearly mention it’s for a battery replacement, but was asked to leave my phone and will only be able to collect it the next day morning (earliest) but can’t confirm it will be in the morning. Depends on stock availability they say.
So I’m confused, cause I made a booking and state my reason for the booking why aren’t there stocks available for the repair?
Immediately made another booking with Apple Store and they did the battery replacement on the day itself and took only 2hrs.
So just go to the actual store guys.. they are more efficient and friendly there.
2 months ago
Kinda impressed with the outstanding customer service despite the reviews. The people that served me were incredibly friendly, attentive, and patient. Katriel and Ruzailah made the process seamless. Kudos to their exceptional approach to customer service (eye contact, greeting). My iPhone repair was serviced within 4 hours (screen replacement) under apple warranty.
Mister Mobile (Jurong)
- Address: 132 Jurong Gateway Rd, #01-275, Singapore 600132
- Map: Click here
- Rating: 4.9 (1314)
- Phone: +65 9223 0410
- Website:
- Opening hours:
Monday: 11:00 AM – 9:00 PMTuesday: 11:00 AM – 9:00 PMWednesday: 11:00 AM – 9:00 PMThursday: 11:00 AM – 9:00 PMFriday: 11:00 AM – 9:00 PMSaturday: 11:00 AM – 9:00 PMSunday: 11:00 AM – 9:00 PM - Reviews:
a week agoGlad that I have chosen Mister Mobile to repair my mobile phone in December last year. From the moment I walked in, the experience was top-notch. The staff was friendly, knowledgeable, and put my worries at ease. They explained the repair process clearly and they quoted me a fair price for LCD replacement and phone battery (They accept CDC vouchers).Related articles:- Bus Route CW3 by Cross Border Service (Johor Bahru)
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5 Replies to 7 iPhone Store Terbaik di Jurong East
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Brought iphone 15 promax natural titanium and the 1st at the store today
Update: went to check out the new iPhone 15 series.
Friendly staff answered when i called to enquire. Shop was designed in the minimalist theme following Apple branding. Went to check out the new MacBook Air 15.
Having an issue on migrate my data from old phone to new iPhone 15pro max. Staff very helpful guide me how to settle it even though the phone was not purchase from them. Really very appreciate it.
I had a great experience with one of their staff Zheng Neng (ZN).
I was interested in buying the latest Apple AirPods Pro and he saved me tons of money with an even better recommendation.
Legit!
I thought the shop open at 1030am daily? Since here at 1030am but the shop seems like remains close. And the staff only arrived at 1035. But gate still closed