7 Italian Restaurant Pilihan di Rawang

Yesterday, i bring my 11year old kid to the same outlet. From outside the lighting is white embiance, splat on the ceiling with no downlight, i can see the place is empty, not even the ketchup bottle being serve on it. Upon entering i can see a shaby looking person scurry towards without saying anything or smiling, walk past me and goes around before what looks like the paying counter and suddenly asking me if im ordering, literally no greeting whats so ever, told her i was having here with my son she then proceed giving us the menu and we’re left to find our own seat. I pick the only salad on the menu, a chicken salad, sadly the waiter says its not available, We pick 2 personal size pizza, a bowl of mushroom soup, drummets, and 2 drinks call the waiters even tho the place is empty, without repeating the order she just left, after awhile the drinks comes first, then the soup, the the stacks of plates, on top of it is our napkins and cutlery sets, I’ve to arrange myself, then the pizza came, it was served on a white plate, theres no salad bar in my sights, the place is quiet, while our stay a family enters the premises, before even saying what their intention they were greeted by that the family has to wait 1 hour before the outlet can take any new orders because of their online demand. The family then proceed to exits. We finish our meal, paid and exit the premise.

The degrading process took years, its like one by one, one of its quality is taken away each years, and now we’re left with barely even an outlet to serve, it practically a kitchen serving online orders, with no regards to the people that came to dine in. Its a shame, what was once a nice place to have a good dine in experience for your family turns to a mere kanteen vibe with hard cold serves by the greeting waiters. Someone on the corporate ladder up there only concern with the design on the menu, because it does not reflect the outlet embiance, its a shame really.