Polar Bear Laundry (Drop off Laundry, 24 hrs Self Service, Luggage Storage) Beside Courtyard by Marriot Penang

  • Address: 218C-02-11, Tropicana 218 Macalister, Jln Macalister, George Town, 10400 George Town, Pulau Pinang, Malaysia
  • Map: Click here
  • Rating: 4.5 (101)
  • Phone: +60 11-3312 1030
  • Website:
  • Opening hours:
    Monday: Open 24 hours
    Tuesday: Open 24 hours
    Wednesday: Open 24 hours
    Thursday: Open 24 hours
    Friday: Open 24 hours
    Saturday: Open 24 hours
    Sunday: Open 24 hours
  • Reviews:
    Yogi Indra Pratama✭✭✭✭✭
    3 weeks ago
    Can be better if all machines providing e wallet payment option.

    As of when I used it, only 1 out of 4 dryers and 2 out of 4 washing machines can accept e wallet. Dec 2023.

    But overall quite a robust system. Fees are including detergent

    Blue Pea✭
    3 weeks ago
    I don’t know if this is a self service laundry or they are running commercial laundromat catering the nearby hotel? Upon arriving, the shop is full with baskets of dirty sheets from nearby hotel as if they are running a commercial laundromat. It’s not a scene that you will normally find from any other self service laundry shop. 2 out of the 4 washers were occupied and all 4 of the dryer were occupied by this “commercial business of hotel laundry”. Upon close inspection, we find it somewhat dubious because laundered sheets are folded and placed at a table that were not disinfected, folded by workers who didn’t wash their hands after eating at a table in laundry shop (yes there are workers here who were eating in the same shop). Unfortunate for me and my husband when we were here, there was an old man who was coordinating the “commercial large scale laundry” was asking me and my husband (because he said we are locals) help to communicate to a group of foreign students who are trying to do their laundry to ask them to not occupy all the washers as he needs all them to wash the load from their hotel business. I told the old man, “please communicate to them directly as we are not the operator of this shop and we are the customers, it is not our obligation to speak to them” and he was in a foul mood and replied to me and my husband ” they are Vietnamese and speaks English, there are 4 of them, if each of the use 1 of the washer then I can’t do my laundry!”. The whole incident left a bitter aftertaste as I find it the behaviour unprofessional and as a Malaysian find it so distasteful.

    I went in to the massage parlour who I believe own by the same owner or operator and feedbacked the whole incident and the person at the reception didn’t even apologise but just smile sheepishly. I suggest to the owner to check your cctv and watch your recording and listen to the conversation if you want to find a way to improve.

    If you don’t want to do retail business, please close the shop and operate a commercial laundromat instead.

    Reply to owner after their reply: And please if you only use this “24 hour self serviced” to do your hotel cleaning sheets business from 9am – 6pm and your only professional reply is to come after 6pm then please change this to a “12 hour self serviced only welcome customers from 6pm -6am daily” as putting 24 hours is misleading.

    Cindy B✭✭✭✭✭
    a year ago
    Excellent self-service laundry. Came here numerous times. The machines and place are always clean. The place has fan so it won’t be too hot if you are waiting for your laundry here. No staff here but the instructions are very clear.

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    5 Replies to 7 Laundromat Terbaik di Penang

    1. Great laundry. Self service. My clothes feel soft and smell nice.

      5 myr cold wash (10kg)
      7myr hot wash (10kg) -(26 mins + 4 mins spin)
      4 myr dryer for 24 minutes on high heat.

      All done in under an hour.
      Prices as at 2023-08-08

      Thanks!

      Reply

    2. Clean and nice inside.
      But an alarm ran 40mns ago and no one came yet to fix the issue.
      Can’t dry the clothes…
      Was supposed to be quick, but won’t be.

      Reply

    3. near to our hotel. but the alarm suddenly start. the dryer cannot use at that moment. luckily can contact the customer helpline. its really help! they coming to the rescue. since its very lazy to go to somewhere laundry nearby just for the dryer only. thanks to the boss coming around 30 minutes. keep a good service to your customer. wish your business grow!

      Reply

    4. It’s the first time I use the laundry shop Malaysia. Everybody is very friendly and ready helping others as the freshman like me.
      They use tokens instead of Malaysia coins but no change or cash back. So the 10 and 1 MAR paper note should be well prepared or buying something from nearby to take it.
      The detergent, softener are well added on automatically. (In Thailand, we have to buy detergent and softener as if). Sometimes I saw someone put more as they want. Almost is okay.
      Times: around 30 minutes for washing ( normal, warm or hot water) and 24 minutes for drying (delight, low, medium and hot) depending on kind of garments.
      Enjoy!

      Reply

    5. Centrally located 24 hour self service laundromat, there are no workers here. Wash cycle per load is RM$7, dry cycle is charged at RM$1 for 6 minutes.
      There are about 4 normal load cycle washing machines and 1 extra large washing machine. 5/6 dryers were operational.

      Less people around 5pm or early morning.
      Quite clean, no shoes worn indoors.

      I had to give this place 5 stars due to a very friendly kitten that hangs around outside.

      Reply

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