I went in to the massage parlour who I believe own by the same owner or operator and feedbacked the whole incident and the person at the reception didn’t even apologise but just smile sheepishly.
I suggest to the owner to check your cctv and watch your recording and listen to the conversation if you want to find a way to improve.
If you don’t want to do retail business, please close the shop and operate a commercial laundromat instead.
Reply to owner after their reply: And please if you only use this “24 hour self serviced” to do your hotel cleaning sheets business from 9am – 6pm and your only professional reply is to come after 6pm then please change this to a “12 hour self serviced only welcome customers from 6pm -6am daily” as putting 24 hours is misleading.
Great laundry. Self service. My clothes feel soft and smell nice.
5 myr cold wash (10kg)
7myr hot wash (10kg) -(26 mins + 4 mins spin)
4 myr dryer for 24 minutes on high heat.
All done in under an hour.
Prices as at 2023-08-08
Thanks!
Clean and nice inside.
But an alarm ran 40mns ago and no one came yet to fix the issue.
Can’t dry the clothes…
Was supposed to be quick, but won’t be.
near to our hotel. but the alarm suddenly start. the dryer cannot use at that moment. luckily can contact the customer helpline. its really help! they coming to the rescue. since its very lazy to go to somewhere laundry nearby just for the dryer only. thanks to the boss coming around 30 minutes. keep a good service to your customer. wish your business grow!
It’s the first time I use the laundry shop Malaysia. Everybody is very friendly and ready helping others as the freshman like me.
They use tokens instead of Malaysia coins but no change or cash back. So the 10 and 1 MAR paper note should be well prepared or buying something from nearby to take it.
The detergent, softener are well added on automatically. (In Thailand, we have to buy detergent and softener as if). Sometimes I saw someone put more as they want. Almost is okay.
Times: around 30 minutes for washing ( normal, warm or hot water) and 24 minutes for drying (delight, low, medium and hot) depending on kind of garments.
Enjoy!
Centrally located 24 hour self service laundromat, there are no workers here. Wash cycle per load is RM$7, dry cycle is charged at RM$1 for 6 minutes.
There are about 4 normal load cycle washing machines and 1 extra large washing machine. 5/6 dryers were operational.
Less people around 5pm or early morning.
Quite clean, no shoes worn indoors.
I had to give this place 5 stars due to a very friendly kitten that hangs around outside.