JakaNow for the good things!
– The hotel location is awesome and is surrounded by Chinatown with all of its fun and delicious activities.
– Room size was acceptable in our case for room 308.
– The bed was comfortable to sleep on.
– Window curtains blocked out most of the light for sleeping.
– The room looked pretty clean.
– The staff were very nice.
– Our room had a nice balcony view of the surrounding streets and shops. I have read that there are quite a few rooms here that are much smaller with no windows.
7 Motel Terbaik di Jurong Island
Y’all know why you booked this hotel – the price point. Can’t beat that in Singapore. But the location is great too. I liked the design and lighting in the room – quite funky. Receptionist was friendly.
However, be prepared for the downsides – the (refundable) deposit amount is greater than the room rent. Nowhere in the world I have seen this, after traveling to 21+ countries.
Secondly, noise isolation is very poor. Your morning sleep will likely be disturbed by large families and kids running around in the common areas.
Usually when I stay at a budget friendly hotel it leaves more to be desired, but with The Arena such is not the case. Housekeeping did great with tidying up the place, yet not reorganizing my entire room. Centrally located so even a trip to American Embassy was only a few miles down the road. Lots of what was listed above is why I ended up extending my stay here.
As I was checking the images I thought the hotel was great and booked the place.
Rooms are really small. The quality is fine. You get shared bathrooms and it wasn’t very clean.
Worst thing about the hotel is the receptionist. She’s really rude and mean. She just treats the guests with no absolutely respect. You can’t get any help or any advice by this lady. Not friendly at all!!! You need to learn to treat guests way better than that. If there’s a manager please look in to this. Terrible service! Ridiculous!!!
Not recommended to anyone.
The location is very convenient, the environment is also nice, and the staff are all very friendly. Especially the front desk staff is very friendly and helpful. She patiently helped me with the check in procedures and greeted me and my mum everyday with big smile during my stay ?.we chat like friends.I definitely recommend this hotel and appreciate the staffs of their great services.
I came to this hotel planing to stay overnight gaming.but guess what none of the PC are working. our room aircon was also leaking. the receptionist had a bad attitude. we asked for a compensation because the all the PC were not working but NOPE no compensation NOTHING! very bad experience. Will not come again. In the first place it’s a eSports Hotel, you should at least put it on Google or something that the PC are not working, or open when the PC works! Not coming again!