Jaka
The only attending doctor is Dr Vanessa and she is very professional yet caring towards all pets. She is really dedicated with giving the best treatment towards your pet. These do come at a price and her treatments, lab tests and supplements are not cheap but if you care about your pets, you will feel it’s worth it. Dr Vanessa only prescribes the necessary to nurse your beloved pets to good health.
Do make an appointment before walking in to avoid the long wait as there will definitely be a queue.
Very pleasant and attentive service staff that always dots on my pet cat. Doctors are very patient, caring and understanding. Summary of the entire visit will be sent via email as a reminder to what had been done and what you should be doing for your pet moving forward.
1 appointment waiting time is usually 3weeks. I have my babies passed away while waiting for an appointment from them, I went to another vet but sadly it was too late, my baby passed in his sleep the next few days.
I booked another appointment for my other baby, also prior 3 weeks waiting, only to get cancelled on the actual day itself due to doctor having major surgery thus cancelling the entire day’s appointment. And hence, I have to visit other vets because the next appointment HERE is ANOTHER 3 WEEKS.
I love Dr Kris, but as hamster owners, the little ones don’t have much time to wait, I have learnt it the hard way. For cases like wet neck, a lump or infection, it is not highly recommended to book an appointment here. I would still visit for cases like a check up. But never for cases like the above mentioned.
There’s no one else I’d trust other than Dr. Kris when it comes to my bunnies ??
Dr. Kris and her team are highly skilled, professional yet emphatic individuals who actively check in on how my bunny is doing after her visit. ?
Prices were reasonable and treatment options were thoroughly discussed. Ambience is also amazing with the vertical wall moss decor and soothing music ?
Called the clinic to seek for urgent medical attention as my dog was having diarrhea and there is blood as well. Guess what the staff told me?
The earliest slot for consultation will be next week. What a joke! Told the staff it was an emergency situation. But the staff still told me have to be next week. ?. Really disappointed to hear this. If you can’t manage what is urgency’s circumstances then you might as well don’t open door to do business. Lastly please don’t manipulate the fact that option was provided! Glad I didn’t bring my dog this clinic. ??. I wish you all the best for the sustainability of your business.
Don’t recommend this clinic at all as there are 110 vet clinic mentioned so better visit those when there is an emergency matter to be seek for medical attention.
Dr Kris Koh is friendly and patience about fur kids. She will take time to look at my dog and even write email to us to update on my dog. First vet I’ll think of if my dog has any issue.