Jaka
Regardless, no compensation was made nor the reason was even sound. We warded the cat here with the trust that these kind of incidents can be avoided at all cost! How can a cat just woke up, suffocated and died so suddenly if the staffs were to be more attentive knowing that there is a kitten that was about to be awake from anesthesia? The explanation was completely ridiculous!
You can give us any form of explanation because none of us saw the real incident or given any evidence that it was unavoidable, but our young kitty did died under your care that sounded alot like negligence. Because of your lack of attentiveness, now my entire family is grieving and crying over the lost of our baby girl. She may be a typical rescued cat that is no where near a branded breed, but she meant the world to us. My mum already had many sleepless nights prior to this day because she was so damn worried for our cat going through this procedure, and thanks to you, it traumatised her even further by letting this kind of accidents happen on your grounds. So please, work on your services!
There are extra RM50 after hour charges after 6pm which they didn’t inform in advance when making booking, VERY BAD
If the review can goes to negative, definitely I will mark it -100. Doctors are not responsible, telling lie. PIC is arrogant, they can Simply change furkid “death time”. Lousy vet
Excellent service. They were professional, supportive, affordable and understanding during a moment of stress and difficulty. They were very calm and capable supporting the stray animal found and helped a lot.
Terrible Vet. When asked about his diagnosis on the cat he used “I don’t know” three times. Felt like he didn’t care to know what’s wrong with the patient. Failed to give correct diagnosis and prescriptions to the patient.
A waste of my time and money. Went to another vet next day and got proper treatment at half the cost.
They have 2 waiting room. Doctor very kind and would check my cats thoroughly.