Jaka
The service however did not continue that way. Main concerns here are
1# rushed handling
Doctor did not take time to handle my cats in a calm manner, resulting in them feeling traumatised after every vet visit. The staff just followed suit of the doctor’s ways. One of my cats that came there with a boil on her paw just had the boil quickly and painfully squeezed. She was so afraid afterwards. My cat who had an ear infection had her ear cleaned out roughly, she was obviously uncomfortable and this made it difficult for her to feel safe everytime we tried cleaning her ears. Another negative experience was when I brought my cat who had breath shortness for urgent nebuliser treatment. The staff simply asked if we need it despite us already telling her we do. 0 urgency on that part. I can’t elaborate too much as this is a google review but a message to the staff, doctors and vet owners :
Taking the time to help others is not the same as wasting time, even when you’re running out of it (vet closing), rushing like this wastes more time because at the end of the day the animal’s wellbeing is negatively effected and not well treated.
Took my cat here last week. One of the staff recognised me from my TikTok account ?
But anyway, they seem professional on handling sick cat, even tho my cat just passed away but they did all the best they can to save it.
The service charges is also affordable ? Not too pricey also not too cheap.
Dr.Cecilia and the team really care about your pet. Appreciate how they would give professional advice and services every time. I adopted a cat that has very large cut on his front limb few months ago. Dr.Cecilia stitched the cut nicely and gave me useful tips for taking care of him. I sent the same cat for castration afterwards. Surgery was nicely done and my cat has been living happily since then. Having this team/ clinic in KK is truly a blessing to all KK people!
Brought my pup to Kinabalu Animal Clinic last week for rabies vaccination. Location wise, its easy to find with the help of google map. Upon arrival (10min earlier for the appointment I have booked 2 weeks prior via the clinic’s website), we registered and was assisted right away. The interior was clean and well managed. The doctor was kind to even gave extra advice and let us wait inside the treatment room for 15mins to check for side effects. However, would be even better if we are able to contact via Whatsapp as well. Overall experience was great!
clean and staffs very friendly and helpful
Recomended !
#goose
#white
#inanam
We paid like RM600 for our v dear, sick and dying dog to get a checkup and inevitable euthanization. I understand there were a lot of people, but we were desperate n brought our precious pet in an uncomfortable tiny box and they wouldn’t even let us transfer him to a more comfortable resting place when he was lying with his neck lying out the edges of the box and dying, like couldn’t they skip ppl when it was obviously an emergency?
On the plus side, we were going through financial difficulties that time and the clinic allowed us to pay instalments, which was rly helpful for us, the dr was also very kind and understanding when we were very emotional.