Discover the Biggest Travel Agent in Hanoi

Vietnam’s tourism industry has witnessed tremendous growth in recent years, attracting millions of international visitors. This surge in tourism has led to the emergence of several prominent travel agents that cater to the diverse needs of travelers. Here are the five largest travel agents in Vietnam:

• Saigontourist Holding Company:

Established in 1975, Saigontourist is one of the oldest and most reputable travel agents in Vietnam. With its headquarters in Ho Chi Minh City, Saigontourist offers a wide range of travel services, including tours, ticketing, hotel reservations, and transportation. The company has a strong network of offices and representatives across Vietnam, as well as international partnerships with leading tour operators and airlines.

• Vietravel Holdings:

Founded in 1995, Vietravel is another leading travel agent in Vietnam. Headquartered in Hanoi, Vietravel specializes in both domestic and international tours, catering to various travel preferences and budgets. The company operates through a network of offices in major cities across Vietnam and has established partnerships with international airlines and hotels. Vietravel is known for its innovative tour packages and excellent customer service.

• Fiditour – Vietnam Travel:

Fiditour was established in 1989 and is based in Hanoi. The company offers a comprehensive range of travel services, including tours, ticketing, visa arrangements, and car rentals. Fiditour has a strong presence in Vietnam’s major tourist destinations and has established partnerships with reputable hotels and airlines. The company is known for its personalized travel experiences and attention to detail.

• BenThanh Tourist:

BenThanh Tourist was founded in 1989 and is headquartered in Ho Chi Minh City. The company specializes in inbound and outbound tours, catering to both individual travelers and groups. BenThanh Tourist has a network of offices in major cities across Vietnam and has established partnerships with leading airlines and hotels. The company is known for its affordable tour packages and professional tour guides.

• Hanotour:

Established in 1989, Hanotour is based in Hanoi. The company offers a wide range of travel services, including tours, ticketing, visa arrangements, and hotel reservations. Hanotour has a strong presence in Vietnam’s major tourist destinations and has established partnerships with reputable hotels and airlines. The company is known for its tailor-made tour packages and excellent customer support.

The 7 Biggest Travel Agent near Hanoi

Lily’s Travel Agency

• Address: 20 Ngo Huyen Hang Trong Hoan Kiem Ha Noi Ha Noi, Hoàn Kiếm, Hà Nội 100000, Vietnam
• Map: Click here
• Rating: 4.8 (1006)
• Phone: +84 931 152 368
• Website:
• Opening hours:
  
  Monday: 7:30 AM – 9:00 PM

  Tuesday: 7:30 AM – 9:00 PM

  Wednesday: 7:30 AM – 9:00 PM

  Thursday: 7:30 AM – 9:00 PM

  Friday: 7:30 AM – 9:00 PM

  Saturday: 7:30 AM – 9:00 PM

  Sunday: 7:30 AM – 9:00 PM
• Reviews:
  
  Adrian Acevedo✭✭✭✭✭

  a week ago

  Lily’s Travel, particularly Tracy and Lucy, orchestrated an exceptional family trip to Vietnam. Their expertise and attentive planning resulted in a comprehensive itinerary that not only stayed within budget but also exceeded our expectations.

  From the outset, Tracy and Lucy demonstrated superb communication skills, promptly addressing our inquiries and ensuring a smooth planning process. Any issues or changes were handled efficiently, showcasing their commitment to a stress-free experience.

  The standout quality was their unwavering attentiveness, making the entire journey seamless. Tracy and Lucy’s genuine care for our satisfaction was evident, and their personalized recommendations enhanced our overall enjoyment.

  I highly recommend Lily’s Travel for their professionalism and dedication. Tracy and Lucy made our Vietnam trip unforgettable, and I look forward to entrusting them with future travel plans.

  CA Joel Saralkar✭✭✭✭✭

  a month ago

  Very nice service in a cheap budget. They customized trip as per my requirements. Always quick to response on my queries on WhatsApp group. Despite some language barriers or I could say ascent barriers trip was well managed and guided. All the staff are courteous and respectful. Highly recommended for tour in Vietnam. Overall Vietnam is very beautiful. I was personally handled by Tony and Lucy, both were quite good, from initial planning to drop to airport. They explained trip in very detail to me.

  Vishwajeet Kumar✭✭✭✭✭

  a month ago

  Lilys travel is one of the best in business and customer satisfaction is above par. We have taken package for 10 days trip to Vietnam and it was smooth and well managed. Mia and Cindy have been very supportive throughout our trip and they made sure to resolve any issue/problems quickly which impressed me. Highly recommended.

  Zlopaša Monika✭✭✭✭✭

  4 months ago

  Lily’s Travel Agency planned a fully personalized 16-day trip across Vietnam for us and they did an absolutely amazing job ! Great customer service and support during the trip – Mina and Vani were just a message away all the time. Leaving all the organizing in their experienced hands – instead being completely carefree and focusing on experiencing this amazing country – was the best decision possible. I cannot recommend Lily’ travel enough !

  Ajay Kumar✭✭✭✭✭

  2 months ago

  We contacted Lily’s travel for our 6-day trip to Vietnam covering Hanoi, Ha Long Bay, Da Nang, and Ho Chi Minh City. Mr Aaron from Sales Team was our first point of contact, he customized the trip itinerary as per our requirements and confirmed everything over Zoom call. This interaction made us more confident about the agency and our trip. Also, the trip cost and all arrangements be it from Hotel, travel, and group tours were excellent.

  Next, we were contacted by Ms Mina from the Customer Support Team. Our interaction with her was fantastic, She walked us through the whole itinerary over Zoom call. Once we reached Vietnam, we made it to Lily’s office and it was incredible to interact with the team. Ms Mina contacted us every day about the pickup and overall tour experience and it was hassle free experience. Thanks a lot to Ms Mina & Aaron for making our experience incredible.

  I would recommend Lily’s agency for any travel trips.

Rose Travel Agency

• Address: 15 Ng. Huyện, Hàng Trống, Hoàn Kiếm, Hà Nội 100000, Vietnam
• Map: Click here
• Rating: 4.7 (337)
• Phone: +84 384 159 586
• Website:
• Opening hours:
  
  Monday: 7:30 AM – 9:30 PM

  Tuesday: 7:30 AM – 9:30 PM

  Wednesday: 7:30 AM – 9:30 PM

  Thursday: 7:30 AM – 9:30 PM

  Friday: 7:30 AM – 9:30 PM

  Saturday: 7:30 AM – 9:30 PM

  Sunday: 7:30 AM – 9:30 PM
• Reviews:
  
  Alon Weinstock✭✭✭✭✭

  3 months ago

  Rose and her team are 1st line professionals! It started when planning our trip and were engaged to every change and questions we might have. She was fast on correspondence and making sure we are all enjoying our trips and maximize the time and hotels. I recommend you to work with Rose and her team ??⭐

  苡甯黃✭✭✭✭✭

  6 months ago

  Rose Travel Agent is really efficient. They answered our questions on WhatsApp patiently and can help us solve difficulties immediately. Plus, the itinerary they helped us arrange was amazing. Pictures can show how entertained my friend and I were. Although the water bottle on the cruise needs to be paid for, they also offer a water dispenser and a water boiler for you. So it’s not necessary to buy a water bottle. Thank you for giving us such an awesome vacation. XOXO

  mokum singh✭✭✭✭✭

  4 months ago

  I booked all of my tours via Rose travel agency. The people who work there are very very helpful and were always there to answer whenever I had any inquiry about bus timings, driver number, etc. Would highly recommend it.

  Jonas M✭✭✭✭✭

  a month ago

  We booked a two day tour to the Halong Bay and several bus rides with Rose and had a great experience. The tour was amazing and all rides were fine and on time.

  We could always reach them via WhatsApp and they reacted within minutes beeing super friendly and professional all the time. When we had a problem with the payment of a hotel they helped us without hesitating and free of charge eben if we did not book the Hotel over them.

  We can fully recommend working with Rose and her team.

  matin sediqi✭✭✭✭✭

  a month ago

  Booked Tour: 3 Days – 2 Nights in Sa Pa

  My girlfriend and I passed by many travel agencies in Hanoi. We decided to go with this one, because they were the most friendly and professional agency from all.

  We talked to two of the agents. Both were equally professional and very polite.

  So, they helped us to choose between a trip to SaPa and Halong Bay. We chose the Sa Pa Trip. Organization-wise this went perfect! The booking at the office, the (sleeping-)bus drive to Sa Pa, the organised guiding tour in Sa Pa (Pann was THE best hamong-tribe guide!), our stay at a homestay in Sa Pa, another night at the Pao’s Hotel and finally, they organisied a pick up at the Pao‘s by a Bus and brought us back to Hanoi. We payed a very reasonable price (around 125€) and, honestly this felt more than right.

  In Hanoi, we needed another (train)ticket to Hue – they also covered us here and organised everything.

  We highly recommend this place for organizing your trips from Hanoi. Especially, because they kept in touch with us along our trips. They responded very quickly to any (also dumb) questions we had! And even tried to track their drivers to update us at any time.

  Thank you so much! This was a great experience! Fantastic!

Hanoi Explore Travel

• Address: 33 Ng. Huyện, Hàng Trống, Hoàn Kiếm, Hà Nội 100000, Vietnam
• Map: Click here
• Rating: 4.7 (66)

Adventure Indochina Travel Co., Ltd

• Address: 6 P. Mã Mây, Street, Hoàn Kiếm, Hà Nội, Vietnam
• Map: Click here
• Rating: 5 (757)

Miss Ly’s Travel Agency

• Address: 5 P. Nguyễn Siêu, Phố cổ Hà Nội, Hoàn Kiếm, Hà Nội, Vietnam
• Map: Click here
• Rating: 4.9 (109)

GO ASIA TRAVEL OFFICE

• Address: 20 P. Hàng Muối, Lý Thái Tổ, Hoàn Kiếm, Hà Nội, Vietnam
• Map: Click here
• Rating: 4.8 (97)

Ms Cloud Travel Agency

• Address: 7 Ng. Hàng Hành, Hàng Trống, Hoàn Kiếm, Hà Nội, Vietnam
• Map: Click here
• Rating: 4.7 (206)

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Top Travel Agent Alternatives in Hanoi

The travel industry in Hanoi is filled with various travel agents that offer a range of services to cater to different travel needs. However, for those looking for alternatives to traditional travel agents, here are three popular options:

• Online Travel Agencies (OTAs): With the rise of internet usage and technology, online travel agencies have become increasingly popular. OTAs provide a platform for travelers to book flights, accommodation, and other travel-related services online. Some well-known OTAs that are widely used in Hanoi include Booking.com, Agoda, and Expedia. These platforms offer a wide range of options and often have discounted rates, making them a convenient and cost-effective alternative for travelers.

• Local Tour Operators: For those looking for a more personalized and localized experience, local tour operators are a great choice. Local tour operators have in-depth knowledge of the destination and can provide customized itineraries based on individual preferences. They offer guided tours, transportation, and accommodation arrangements, and can often recommend hidden gems and lesser-known attractions to explore. Some popular local tour operators in Hanoi include Hanoi Free Local Tours, Hanoi Kids, and Vietnam Awesome Travel.

• Travel Apps: With the growing popularity of smartphones, travel apps have become a convenient alternative to traditional travel agents. These apps offer a wide range of services, such as flight and hotel bookings, itinerary planning, and even local transportation options. Popular travel apps include Airbnb, Skyscanner, and TripAdvisor. These apps often provide user reviews and recommendations, making it easier for travelers to make informed decisions. They also offer various deals and discounts, making them a cost-effective alternative for booking travel services.

These three alternatives to traditional travel agents offer convenience, flexibility, and often more competitive prices. Whether you prefer the ease of online booking, the personalized touch of a local tour operator, or the convenience of travel apps, there are plenty of options to choose from in Hanoi.

Thank you for taking the time to read our article. For more in-depth reviews and comprehensive ratings on the Travel Agent spots, please explore the recommended articles listed below.