Bank visitors face difficulties obtaining new holiday banknotes during Hari Raya because they need to stand in long lines at banks while rushing to get fresh bills for gifts. Bank Islam provides users with the ‘Jom Tukar Duit Raya’ money exchange functionality through its BIMB Mobile app making it easy to prepare for festive transactions.

How Does ‘Jom Tukar Duit Raya’ Work?
Bank Islam customers can submit new banknote applications through the BIMB Mobile app which eliminates their need for branch-based requests. Users can utilize this service from March 14, 2025 to March 14, 2025 which provides them adequate opportunity to finalize their transactions.
Through the app, users can:
- Access the ‘Jom Tukar Duit Raya’ feature – Users can visit the BIMB Mobile app service after opening it.
- Fill in the request form – Users must select their payment denominations followed by choosing a collection location from the available options.
- Confirm details and submit the request – One application process exists with a requirement to maintain accuracy because the system permits applications only once.
- Collect the banknotes – The designated time at the selected branch belongs to your money exchange pick-up.

Public Reaction and User Experience
This new feature has created enthusiasm among all Bank Islam customers. The TikTok user @enaizsati demonstrated through a tutorial how customers can benefit from this service because it simplifies the process. She praised the innovative approach because it represented a major step forward for her and other long-term users of the bank.
Social media users laud Bank Islam because they simplified the process which eliminated the ordinary challenges people face when getting new banknotes. Some customers have pointed out that this service exists only at specific Bank Islam locations and that money exchange appointment availability is tight.

The Bank Islam’s ‘Jom Tukar Duit Raya’ service provides customers with a modern way to exchange new banknotes for Hari Raya celebrations. The service presents major convenience to customers but they need to act promptly to reserve the preferred currency notes and appointment times before everything runs out of availability. Bank Islam uses this digital initiative to establish new banking standards which simplify festive preparations to an unprecedented degree.