Once I got back to the shop, they did fix it which is why I am not giving a 1 star rating, however the inconvenience and loss of time was not made up for and they did not even provide a time extension for this issue. When this was mentioned to the shop upon return of my bike, they said it was my responsibility….
Would rather go with another company, even if it be more expensive. Also they do not have insurance which was a bit worrying.