Jaka
First and foremost, I found the financial aspect of the hospital to be disheartening. It seemed that charges were applied for every aspect of my treatment, leading to a significant financial burden. The transparency and clarity of these charges could have been improved, as I felt somewhat overwhelmed and unsure about the final cost.
Additionally, I encountered issues with the diagnosis and medication provided. Despite seeking treatment for a specific condition, the diagnosis seemed inaccurate, and the prescribed medication did not yield the desired results. This prolonged my recovery process and left me feeling frustrated and concerned.
Another point of disappointment was the excessive wait times for crucial lab results. Waiting for more than 14 days for these results added unnecessary stress and anxiety to an already challenging situation. Moreover, I felt pressured into undergoing additional tests, such as the CT scan and gastroscopy, which ultimately proved to be unnecessary and added further expenses to my already mounting bill.
While I acknowledge that every medical facility has its shortcomings, it is essential for Bangkok Hospital Chiang Mai to address these issues in order to improve the overall patient experience and ensure that individuals receive the best possible care.