Jaka
In countries like the US and Malaysia (which are very big countries) for example, they can get the parcels delivered to their destinations within 24 hours, and that’s going over the oceans. Even parcel that is brought to the post office at night in Kuala Lumpur can reach Sarawak by noon the very next day. In the US, when we pay for courier services, they can keep their word. Parcels from the US can reach Brunei in 4 days. If you’re lucky, sometimes even 3 days.
Now, a very small country like Brunei should by right be able to get parcels delivered within 24 hours. Maximum 2 days. Otherwise customers should be given the “your money back” guarantee. We pay $4 for a slow service? Well, I think that’s just not fair!