JakaI am a paying customer who expects nothing less than the highest standards of service and respect.
Terokai Pilihan iPhone Store Terbaik di Penang
2 months ago
I will never buy Apple products from your Switch store again!!! Although before that I purchased goods from you. I was faced with a disgusting attitude and found out that as soon as you left their store, you cannot return the product if it does not suit you in terms of dimensions, size, color or other characteristics, they will simply refuse you, and they will also say with an arrogant face that this is Malaysia. In any other country, you can always return Apple equipment within 14 days, even without explaining the reason. You will be returned or exchanged the product without any problems if you are not satisfied with it. I had the same experience, they exchanged without problems, but not here! Here they have their own policy, the worst devil-may-care policy: no one will meet you halfway or be at least in any way loyal to the buyer, they don’t care that you are dissatisfied with the purchase. It’s terrible and disgusting how you treat a client and the arrogant face with which you refuse him when he returns to your store. Here you cannot return the goods! You will also be accused that you are to blame! An electronic receipt with conditions actually arrives only after the purchase.
Dear customers, especially foreigners, if you are in Malaysia and want to buy Apple equipment, it is better to purchase it in neighboring Thailand, where they will always meet you halfway and return you without any problems or exchange for another product if you are suddenly not satisfied with something without explanation reasons within 14 days.
3 weeks ago
Was purchased iphone 15pro max yesterday. Great discount however beware the sales in charge might offered the box had friction on top and bottom to you when they shown only the back part with serial number only . If you trusted them you will like me worry the phone might be had what kind of accident in the box. I hope my new phone wouldnt bring me any issue.
3 months ago
Got my device from Switch Gurney. The sales person, Chua is so kind, patient, helpful & informative. His level of customer service is just outstanding & superb. Keep up the good work bro. Will definitely go back to him if I plan to buy again.
iPhone Repair Penang – iMalaysian.com
- Address: 170-03-42, 3rd Floor, Gurney Plaza,, Persiaran Gurney,, 10250 Penang, Pulau Pinang, Malaysia
- Map: Click here
- Rating: 4.2 (12)
Switch – Apple Authorized Service Provider, Fettes 10, Tanjung Tokong
- Address: 50-J, Fettes 10, Jalan Fettes, Tanjung Tokong, 11200, Penang, Malaysia
- Map: Click here
- Rating: 3 (61)
Machines Lotus’s Seberang Jaya Apple Reseller Store
- Address: G27, Ground Floor, Lotus’s Seberang Jaya. 2762, Persiaran Sembilang Seberang Jaya, 13700 Pulau Pinang, Malaysia
- Map: Click here
- Rating: 5 (449)
Switch Store @ Sunway Carnival Seberang Jaya
- Address: Sunway Carnival Shopping Complex, UG-22 Upper Ground Floor, 3068, Jalan Todak, Seberang Jaya, 13700 Perai, Pulau Pinang, Malaysia
- Map: Click here
- Rating: 3.3 (232)
Switch @ AEON MALL Bukit Mertajam
- Address: AEON Mall, Lot S41,2nd Floor, Jalan Rozhan, 14000 Bukit Mertajam, Penang, Malaysia
- Map: Click here
- Rating: 3 (86)
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5 Replies to Terokai Pilihan iPhone Store Terbaik di Penang
Special callout to the staff (Divya, Wei Lun, Syazwan, and another Miss I didn’t get her name!) on duty on 9 Sept 2023 at this branch. I had some issues with porting over phones but the staff really worked as a team and helped me through those. They were very genuine, attentive, knowledgeable, and really patient throughout the process (took me HOURS). Super tremendous appreciation to all 4 of them! You’ve made my experience to Apple way better 🙂 Tip-top customer service!! 😀
Would recommend future purchasers to come here.
P.S sorry for the name butchering if any
Very friendly staff and great services provide… You may request additional vouchers for accessories purchases as well as other hidden perks in Machines All Seasons!
Thanks machines can provided pre-order iPhone 15 pro max on schedule before I out station. Good service and thanks to staff.
Awesome Service from the staff Rubini, Syazwan & Iffa. Guddos to them. Tq so much & I am happy with my new iPhone.
Good and helpful advise and service given by Rubini. Five ⭐️⭐️⭐️⭐️⭐️