I only received quotation on Friday afternoon.
I took the desktop to the other computer shop, the staff there was able to diagnose the desktop, recommend parts for change and provide quotation on-site.
Overall, I feel that the shop needs several improvements. 1. Frontdesk staffs could have been provided more computer hardware related training, but not just rely on the technicians and wait for them to feedback to customers. 2. The staffs should have kept the promise to customers as well. 3. Much faster response in providing quotation. Customers will not just wait for you as there are lots of alternative choice.
After this incident, I don’t think I’ll visit this shop anymore.
Excellent service. They repaired my bent cpu pin and didn’t charge me a penny. Staff is friendly and very knowledgeable.
easy deal with owner – change ssd & cleaning laptop
Excellent attitude and response, knowledgeable and capable. Very satisfied.
Friendly staff. Detail check for laptop. Nice service
They practice a highly customer-oriented business. I recommend others to visit and try their service.
Keep it up a good work and all the best!