Terokai Pilihan Motel Terbaik di Bayan Lepas
Jaka
2 weeks ago
I would like to express my sincere gratitude to Mr Chong, the person in-charge of front desk & reservation in particular for his help to cancel my booking via booking.com. Without his efforts & cooperation, I won’t be able to get my refund successfully as booking.com insistent on rejected my claims for twice.
Mr Chong is undoubtedly sporting and helpful regardless my cancellation of the booking room due to my personal reasons. I actually didn’t expect to get such warm hospitality from him and his assistant, a young man(Ah Liang?) as well after I had made the decision to cancel my booking. Honestly, I was really impressed of the excellent service they had provided to me.
It is definitely an unforgettable experience to meet such nice people even though I just dropped in the hotel for a short while.
All the best
a month ago
The hotel itself is clean and fine. The 1 star is for charging 50RM for stolen room key without providing the cost/transparency upfront.
Was only told the room card cost 50RM after it was stolen by someone.
4 months ago
Really good. Everything cleaned. The location was a little bit away but it does worth it! The receptionist who gave me the welcome was really nice and he gave me a lot of tips for my trip here since the beginning. Really nice!
– never ever going to book this hotel again in my life.
– booked this hotel in oyo apps but on the day we should check-in the receptionist said the room are fully booked. when asked the date of the room were booked. they dont want to tell their customer.
– the customer service are also weak, always sleep and eat during us calling customer service instead of giving solution.
– the refund hasn’t fully returned to us although it has more than a month since Fakhrul AKA Customer Service OYO promised the refund will be made within 2 weeks.
Bad facility ever. Dont try to stay here with your family. Everything was not good, toilet leak, aircond not functioning well and many more.
When I go out at 9.30 in the evening and come back, have to wait in the car until 1 midnight to get a parking space ! spent money but couldn’t go back to my room to rest.this is the worst hotel I ever stay
So bad till nothing good can mention. Only normal good thing can mention about is…
Counter staff quite helpful. Otherwise, room got no window, mold is everywhere, dusty but the floor is clean ?
Restaurants nearby.
If you are going to stay in this hostel, you should prepare your drinking water.
Rooms – at their worst.
Beds – Dirty.
Bathroom – hanging loose n cannot be shut.
Air con – good.
Parking – very limited as its housing area.
Service – OK no daily cleaning n replenishing, even upon request- bad
Location – good