LAI Yeng Low✭
a month ago
I was forced to cancel my booking on 5th October 2023 because of it filthy condition.

The receptionist confirmed my cancellation and said I will not be changed. I duly called Agoda to inform them. However, Agoda make the deduction.

I have called Agoda 3 times to rectify this but till today I have yet to receive my refund!!!

Ina Yahaya✭✭✭
3 months ago
I have late check in but receptionist malay small guy on the night i check is vey helpful and greeting us. The room is not very clean can see the dust near the bedhead and have stain on the bed sheet. When check out got a guy or lady receptionist not even greeting and say thank you. He just make he face like we are annoying him.
K Bf✭✭
6 months ago
The hotel used to be a very pleasant , clean hotel a few years back, however it’s a shocker to see things have changed so drastically. Room smells awful, power trip due to faulty plug, had the room replaced toanother room that has water leakage on the aircond and outside due to rain. Carpet smelled bad due to the leakages. Noticed some people were freely smoking in the lift area despite warning signs, as tough it’s a common thing to do there. Lift was jammed on ground floor due to some fault. Basically not a good review, and how can they keep up with that kind of rate when a nearby hotel is much more better in value. To bad before they were excellent,now it just speechless.

SE NEW FERRY HOTEL

  • Address: 4992 & 4993, Jalan New Ferry, 12100 Butterworth, Pulau Pinang, Malaysia
  • Map: Click here
  • Rating: 3.5 (229)
  • Phone: +60 4-333 3988
  • Opening hours:
    Monday: Open 24 hours
    Tuesday: Open 24 hours
    Wednesday: Open 24 hours
    Thursday: Open 24 hours
    Friday: Open 24 hours
    Saturday: Open 24 hours
    Sunday: Open 24 hours
  • Reviews:
    vlog helmi✭✭✭✭
    3 months ago
    single room cost around rm90.. pretty average but comfortable…parking space is limited with no security.
    Leo Serve✭
    10 months ago
    The worst hotel I have ever been to in my 50 years of existence. Coachroaches running around the room everywhere. Do you need internet for your remote work? You better find another place with wifi because this hotel wifi connection is as bad as it can be. Fancy a bit of daylight ? No mate windows aren’t part of the 30€ deal. A very surprising price when you can find rooms for 5€ a night in the whole of south east Asia !
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    5 Replies to Terokai Pilihan Motel Terbaik di Butterworth

    1. Generally the staff were friendly and helpful. Room door could be repaired so that the gap between the door frame and door is closed up

      Reply

    2. As I had to take a train the next day and there are 2 buses which connect the motel to the bus terminal (603 and 601), I hesitated and really reserved one night despite the warnings of certain comments that I had read . It was a mistake. Located on the most important investment in the hotel would be the acquisition of soundproofed windows. I did not close the eye of the night. In addition to the sound of road traffic, there was a party nearby with firecrackers, music and cries. As for the bedroom, the cleanliness is minimalist, hair on the floor, black fan of filth in the bathroom. On the other hand I found an ashtray on the table – I thought the hotels were non -smokers, and secured by a smoke detection system. Apparently not here.

      Reply

    3. Close to Penang Sentral, very quick drive. We got room 505, if I remember correctly. The toilet was leaking water and AC didn’t work. Spoke to the staff and paid for one of the little houses outside and that was better. Lots of noise from the freeway but manage to drown it out. Overall decent place, cheap motel.

      Reply

    4. Old style hotel ! No senior citizen friendly use..no lift..aircond not cold..dirty bed…dirty toilet ..ceiling with hole..all the car passby so noisy..still got mat rempit somemore ..wont go back again..please consider before booking!so regret! Next time sure pay more to stay at a comfortable hotel

      Reply

    5. Everything felt nice clean and although a small room it was nice my children were happy it was super clean the AC was cold a alot of time of me living here felt like it’s good also don’t forget it was nice it felt like we lived in a house but it’s a hotel nothing also everyone who said problem there wasn’t it was a nice place it’s a nice place and cheap too

      Reply

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