The 7 Best Apple Store in Iskandar Puteri

JakaPosted oninApple Store1 Comment
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They suggested discarding our 2015 Mac despite it having no hardware issues, only a software problem that they couldn’t resolve.

Unable to resolve the issues, they neglected to seek assistance from an Apple senior advisor and easily gave up without further attempts based solely on their own abilities.

Staff were lacked of empathy and problem-solving curiosity. Apple should address this and enhance staff training.

Luckily, the issue was resolved with efficient support from Apple’s online assistance, showcasing excellent service even without face-to-face interaction.

mohd yazid yatim mustapa✭✭✭✭✭
a month ago
very good service and explained very well.. hope my phone can be fixed asap..
nur✭
5 months ago
Tried to call so many times but nobody ever picked up. Please get back to me urgently pls. I didnt expect service frm Apple authorized could be this bad
Syahir Anuar✭✭✭
2 months ago
no one is answering the phone when already called so many times
Muhammad Ameen✭✭✭✭✭
3 years ago
The best warranty claim experience I have ever had. Staff were professional and conscientious. No queues and good follow-up. The warranty claim was smooth and timely. No unnecessary delays. Very satisfied with the service.

Machines Mid Valley SouthKey Apple Reseller Store

  • Address: Lot G-065, The Mall Mid Valley SouthKey, Persiaran Southkey 1, 80150 Johor Bahru, Johor, Malaysia
  • Map: Click here
  • Rating: 5 (4461)
  • Phone: +60 16-699 9887
  • Website:
  • Opening hours:
    Monday: 10:00 AM – 10:00 PM
    Tuesday: 10:00 AM – 10:00 PM
    Wednesday: 10:00 AM – 10:00 PM
    Thursday: 10:00 AM – 10:00 PM
    Friday: 10:00 AM – 10:00 PM
    Saturday: 10:00 AM – 10:00 PM
    Sunday: 10:00 AM – 10:00 PM
  • Reviews:
    Eng Chee✭✭✭✭✭
    2 months ago
    Served by the staff in the photo on the right side, explain question asked in good manner and professionally. Also another staff name Lily help to stick my screen protector attentive. Good job.
    Nur Miqayla✭✭✭✭✭
    a week ago
    Excellent service from this 2 girl Farisya and Shima . Can look for them both , really helping and clear explanation 😉
    Rayensze Chew✭✭✭✭✭
    4 months ago
    Good service! Served by the lady in the picture. She’s friendly and helpful! Thanks a lot Ms Shafikah! She deserves an award!
    Jing Xuan Tee✭✭✭✭✭
    a week ago
    One of the most wonderful service team I’ve met and experienced.

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