The 7 Best Apple Store in Jurong East

The experience of the drop off of my product for repair was just as regretful as my collection. I’d refer it akin to choosing to have full-cream ice-cream when you are lactose intolerant. I was lured by the convenience of the proximity of the service centre and neglected the wise words and maybe even tears ? of the previous customers experiences.

Let’s start with the drop off… The lady staff who attended to us told us to unpair the apple watch for repair but about 45mins later called us on the phone for the PASSWORD to unlock the apple watch. I stopped my wife from sharing her password to her apple account and soon found out that there was no password input to the watch and told the staff we will go back to the repair center instead. Luckily we were still in the vicinity hence it wasn’t much of a hassle. Apparently the staff was rather inexperience and was unsure of the procedures to correctly unpair the watch and we were left waiting until another young lady came over to assist us which I would say was the only pleasant interaction we had with any of the staff at this location.

The reoccurring theme with most of the service staff here were that they seem to be more like technicians but without the technical knowledge. Without smiles, looks unhappy working and talking to them makes McDonald’s servers feels like a fine dining restaurant waiter.