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The 7 Best Apple Store in Jurong East
5 months ago
The experience coming to this outlet was horrendous to be honest. I had my appointment scheduled at 11am which was their opening hours. Having arrived about 5 minutes earlier, the retail was already open and I headed to the ticketing terminal but was only to realized both wasn’t powered up. Hence, approach to the nearest staff who was hiding behind her counter, swiping her phone and not exactly checking on my with my confused look apparently. She only responded with a glanced back at me after my initial response but she pretty much did nothing and went back to her phone and continue her swiping. I reckoned she might be new or a trainee but this is a basic customer service issue! I seriously dislike the way I was being ignored when I’m seeking for helped. Overall staff appeared to be rather hostile, not wearing a single smile and no greetings of any kind at all. I seriously don’t think I’m asking too much from a a retail. Just some basic customer service that makes customer experience a little more elevated, more welcome. If I could, I’d not leave any stars because I don’t think they deserve it at all.
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5 Replies to The 7 Best Apple Store in Jurong East
Brought iphone 15 promax natural titanium and the 1st at the store today
Update: went to check out the new iPhone 15 series.
Friendly staff answered when i called to enquire. Shop was designed in the minimalist theme following Apple branding. Went to check out the new MacBook Air 15.
I had a great experience with one of their staff Zheng Neng (ZN).
I was interested in buying the latest Apple AirPods Pro and he saved me tons of money with an even better recommendation.
Legit!
I thought the shop open at 1030am daily? Since here at 1030am but the shop seems like remains close. And the staff only arrived at 1035. But gate still closed
the lady working today around 12pm+ has mucus leaking out of her nose, not cleaning or wiping it with a tissue whatsoever. advise you to stay home if you’re like that. mucus leaking till the mouth from both nostrils, use hand to wipe then touch the phones after that??? don’t you think it’s disgusting?