The 7 Biggest Local Tour Guide in Chiang Mai

1. Flight arrangements: We requested for 4 aisle seats and for the family to be seated together. In the end, we got only 3 aisle seats and the worse part was that the toddler child was seated far away from our family and alone in a window seat for both ways. We had to swap seats just so that we could be seated next to our toddler child who was taking airplane for the first time. We certainly did not expect this as we had emphasised a few times and asked if we needed to check in online ourselves to allow us to be seated together as a family before the trip.

2. Hotel room arrangements: When booking the tour, we asked about connecting rooms as my sister was bringing her toddler son on her own so we needed to help her at times. As this was not possible, Hong Thai mentioned to assign rooms near to each other for us. When we reached Hong Kong, our rooms were originally assigned on different floors! The tour guide managed to swap so that we were all on the same floor, but one room was at the other end and in a different wing from the rest of the rooms. This made it very inconvenient for my family. I had to call the hotel front desk on my own to put my request on wait list for an available nearby room to do a switch which was done after 2 days.