JakaFor improvement, maybe can send the life guards to customer service course as they need to have that skills also..
Other than that, it was great and definitely will return.
The 7 Biggest Water Park in Penang
a month ago
Bertam souk & water park for me is okay … Maybe if they can lower bit the price comparing with the rides that available. The locker system quite confusing. The frustrating part is I already paid the ticket via online and to redeem the ticket you must queue along with walk in people’s at counter.
5 months ago
Used to be one of the best water park in nothern. But it was not well maintained. Water is cloudy, flooring with epoxy paint peeling off and some part was slimy, debrises in water and drainage next to play area, rusty metal parts. One of the bigest slides was closed.
Crew at the entrance and counter;
1. should inform guest if they wants to rent locker. Most of us, 1st timer, did not realise that we need to ask for locker card with deposit rm50. Then que again after u have entered the park.
2. Be polite to your guest (some lf them). Should be trained how to handle excited kids when they come to water park.
5 months ago
I went because they were having a student promotion for IPTS and IPTA student just for RM 30. Which is an amazing thing because one student card allows up to 4 additional people.
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