The 7 Biggest Water Park in Phuket

They went into our closet and took our umbrella leaving us in the hotel lobby waiting over 45 minutes for one. Families were walking around with multiple umbrellas. We had to ask a random person for their umbrella. I can only imagine how long we would have waited.

They insisted I go back to my room (in the monsoon rain) to wait for the umbrella. I said no I will wait in the lobby.

House keeping on more than one occasion took all our towels, face towels, and numerous stuff. Leaving us with absolutely nothing for the shower. We again waited over 40 minutes for them to bring us a towel. They didn’t even replace the face towels or floor mat.

Our key to our room, on more than one occasion flunked out, locking us out of our room. So we either had to walk 20+ minutes back to the lobby or wait over 45-60 minutes for a shuttle that doesn’t take you directly where you want to go. You go in circles and circles before making it to the destination you called to go too.

When taking the shuttle to and from places inside the resort be warned they won’t stop just for you. I went from the hotel lobby. We stopped at 6 different buildings (I was going to the restaurant) for them to turn around (less than a block from the restaurant) and go back to the lobby, to yet again stop at a bunch of buildings to only circle back around to the lobby. I wasted 40+ minutes.