There was a mouse in the dorm that was running along the curtain rail (behind my bed) I reported this to reception and kindly requested to move beds. She said she would check and come back to me, I had to follow up 10 minutes later and she said she didn’t get a chance to check with management. She said she would write in the group chat which never happened. I saw the mouse again the day after wondering in the corridor.
The house keeping team were very nice and friendly. I wouldn’t recommend spending any money in this place as you will be very disappointed and can find better locations to be social.