The 7 Largest Travel Agent in Jakarta

Indonesia’s travel industry has experienced tremendous growth in recent years, and travel agencies have played a crucial role in facilitating this growth. Here are the five largest travel agents in Indonesia, offering a wide range of services to both domestic and international travelers:

Dwidaya Tour

Established in 1972, Dwidaya Tour is one of the oldest and most renowned travel agencies in Indonesia. It offers a comprehensive range of travel services, including customized tours, flight bookings, hotel reservations, and visa arrangements. Dwidaya Tour also operates its own fleet of luxury buses and coaches, providing transportation services for groups and individuals.

Panorama Tours

Founded in 1973, Panorama Tours is another leading travel agent in Indonesia. It specializes in organizing tours to various destinations around the world, catering to both leisure and business travelers. Panorama Tours also offers a wide range of travel-related services, including flight bookings, hotel reservations, and visa arrangements.

Golden Rama Tours & Travel

Established in 1974, Golden Rama Tours & Travel is a well-known travel agency in Indonesia. It offers a wide range of tours, including cultural tours, adventure tours, and religious tours. Golden Rama Tours & Travel also provides a variety of travel services, such as flight bookings, hotel reservations, and visa arrangements.

AntaVaya Tours & Travel

Founded in 1984, AntaVaya Tours & Travel is a leading travel agency in Indonesia that specializes in organizing tours to domestic and international destinations. It offers a range of tours, including cultural tours, adventure tours, and culinary tours. AntaVaya Tours & Travel also provides various travel services, such as flight bookings, hotel reservations, and visa arrangements.

Smailing Tour

Established in 1992, Smailing Tour is a renowned travel agency in Indonesia that offers a wide range of travel services. It specializes in organizing tours to popular domestic and international destinations, catering to both leisure and business travelers. Smailing Tour also provides flight bookings, hotel reservations, and visa arrangements.

The 7 Biggest Travel Agent near Jakarta

Dwidayatour Grand Indonesia Shopping Town

Address: Unit EM, Grand Indonesia East Mall. Lt.5, Pusat, Jl. M.H. Thamrin No.1 5-05, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10310, Indonesia
Map: Click here
Rating: 4.2 (50)
Phone: +62 21 23580898
Website:
Opening hours:

Monday: 10:00 AM – 6:00 PM

Tuesday: 10:00 AM – 6:00 PM

Wednesday: 10:00 AM – 6:00 PM

Thursday: 10:00 AM – 6:00 PM

Friday: 10:00 AM – 6:00 PM

Saturday: 10:00 AM – 5:00 PM

Sunday: 10:00 AM – 5:00 PM
Reviews:

Jessica Louis✭✭✭✭✭

3 months ago

All staffs here are really helpful and communicative. Kak Alif is the one who handle my ticket booking months ago, she keep her eyes on our booking and contact me for every update happened. Thanks so much Alif and all Dwidaya Grand Indo’s Team!

Stella Suparman✭✭✭✭✭

12 months ago

I was so glad that I met Nurul 13 hrs before my visa appointment. She is really helpful, friendly, and passionate at her job. She also patiently helped me with the travel insurance. Not long after I sat there, there were 2 other people lining up behind me and she kept calm and did not rush me to settle everything. Bravo Dwidaya Tour!

Steven B✭

6 years ago

Retarded as hell never use this service waste 2 weeks of my time to say there system is down and they can’t make the visa application when they knew from day one that we had 4 weeks to our flight

Eri Widjaja✭✭✭✭✭

10 months ago

Great tour n travel services with helpful staffs

Oktavianus Pujianto✭✭✭✭✭

6 years ago

They not only provide ticket variations, but also provide the best deals. The people are very helpful.

H.I.S. TOURS & TRAVEL Jakarta

Address: Mid Plaza 2 Basement, Jl. Jenderal Sudirman No.Kav 10-11 1st Floor, RT.10/RW.11, Karet Tengsin, Kecamatan Tanah Abang, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10250, Indonesia
Map: Click here
Rating: 4.5 (124)
Phone: +62 21 5733791
Website:
Opening hours:

Monday: 9:00 AM – 5:00 PM

Tuesday: 9:00 AM – 5:00 PM

Wednesday: 9:00 AM – 5:00 PM

Thursday: 9:00 AM – 5:00 PM

Friday: 9:00 AM – 5:00 PM

Saturday: Closed

Sunday: Closed
Reviews:

Sesilia Erny✭✭✭✭✭

4 years ago

Employees are very friendly and polite, can explain very well whatever I asked about, e.g. JR pass, JR Hokuriku pass, etc. Location in Mid Plaza building (near by MRT stop), from the lobby take the stairs at the left to B1 (basement level), then go to the left, straight ahead then you will find HIS at the right side. Some employees can speak Japanese fluently. Perfect service.

Agus Hartanto✭✭✭✭✭

3 months ago

Excellent service

Godo amat✭✭✭✭

3 years ago

A clear travel agents to find your check lists checked to Travel to Japan and others. With lotsa goodies..and freebies

Andi Ardiansyah✭✭✭✭✭

5 years ago

Travel agent usually for people who want to buy airline ticket, tour package, rent wifi, and Japan Rail Pass

Glenn Paais✭✭✭✭✭

8 years ago

Good service and well information especially tour at Japan

PT Adya Tours

Address: Pakarti Centre, Jl. Tanah Abang III No.23-25-27 6th floor, Petojo Sel., Kecamatan Gambir, Jakarta, Daerah Khusus Ibukota Jakarta 10160, Indonesia
Map: Click here
Rating: 4.5 (123)

Holiday Jakarta Tour – City Tour Service

Address: Royal Kuningan Hotel, Jl. Kuningan Mulia No No.2, RT.1/RW.6, Guntur, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12980, Indonesia
Map: Click here
Rating: 4.8 (28)

Natrabu Tours & Travel

Address: No. 29 A, Jl. H. Agus Salim, RT.1/RW.1, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10340, Indonesia
Map: Click here
Rating: 4.6 (32)

Best Tour & Travel Indonesia

Address: No. 125 A – B, Jl. Hayam Wuruk, RT.4/RW.6, Mangga Besar, Kec. Taman Sari, Kota Jakarta Barat, Daerah Khusus Ibukota Jakarta 11180, Indonesia
Map: Click here
Rating: 4.3 (45)

TRAVELOISTA.COM

Address: no 5, Jl. Layur No.Selatan, Rawamangun, Pulo Gadung, JAKARTA, Jakarta 13230, Indonesia
Map: Click here
Rating: 4.8 (78)

Explore prominent consulting firms in neighboring countries, such as those referenced in Dili, Phnom Penh and Bandar Seri Begawan, to gain insights into the dynamic business landscape of ASEAN. These firms contribute to the region’s enterprise vibrancy, positioning Jakarta, Indonesia as a hub for strategic insights and innovative solutions.

Top Travel Agent Alternatives in Jakarta

Tourism in Indonesia is an important component of the Indonesian economy as well as a significant source of its foreign exchange revenues. Indonesia was ranked at 20th in the world tourist Industry in 2017, also ranked as the ninth-fastest growing tourist sector in the world, the third-fastest growing in Asia and fastest-growing in Southeast Asia. In 2018, Denpasar, Jakarta and Batam are among of 10 cities in the world with fastest growth in tourism, 32.7, 29.2 and 23.3 percent respectively. The tourism sector ranked as the 4th largest among goods and services export sectors.
On 2019, Indonesia recorded 16.10 million foreign tourist arrivals, seeing a 1.9% per cent increase than that of 2018. In 2015, 9.73 million international visitors entered Indonesia, staying in hotels for an average of 7.5 nights and spending an average of US$1,142 per person during their visit, or US$152.22 per person per day. Singapore, Malaysia, China, Australia, and Japan are the top five sources of visitors to Indonesia.
The Travel and Tourism Competitiveness Report 2019 ranks Indonesia 40th out of 140 countries overall with Travel and Tourism Competitiveness Index score of 4.3. It is a two steps improvement from Indonesia's 2017 position of 42nd out of 136 countries overall with index score of 4.2. The 2015 report ranks the price competitiveness of Indonesia's tourism sector the 3rd out of 141 countries. It mentions that Indonesia has quite good travel and tourism policy and enabling conditions (ranked 9th). The country also scores quite good on natural and cultural resources (ranked 17th). However, the country scored rather low in infrastructure sub-index (ranked 75th), as some aspects of tourist service infrastructure are underdeveloped.In 2016, the government was reported to be investing more in tourism development by attracting more foreign investors. The government has given priority to 10 destinations as follows: Borobudur, Central Java; Mandalika, West Nusa Tenggara; Labuan Bajo, East Nusa Tenggara; Bromo-Tengger-Semeru, East Java; Thousand Islands, Jakarta; Lake Toba, North Sumatra; Wakatobi, Southeast Sulawesi; Tanjung Lesung, Banten; Morotai, North Maluku; and Tanjung Kelayang, Bangka Belitung Islands. As quoted in The Jakarta Post, the government is aiming for 275 million trips by domestic tourists by end of 2019. The government has also secured commitments from potential investors, totalling US$70 million in the areas of building accommodation, marina and ecotourism facilities in 3 of the 10 areas. Indonesia is ranked at seventh place in the list of Lonely Planet's top 10 countries to visit in 2019. The country ranks fourth out of the top 25 destinations in the world in 2018 by travel site TripAdvisor.

The Biggest Travel Agent in Indonesia

While travel agents were once the go-to for planning trips and booking flights and accommodations, the rise of online platforms and booking websites has given travelers more options to plan their own trips. Here are three popular alternatives to travel agents in Jakarta:

Online travel agencies (OTAs): These platforms, such as Booking.com and Expedia, offer a wide range of options for booking flights, accommodations, and even holiday packages. They often have competitive prices and allow users to filter their search results based on their preferences and budgets. Additionally, many OTAs have customer reviews and ratings, helping travelers make informed decisions.
Travel planning websites: Websites like TripAdvisor and Lonely Planet provide travelers with resources and information to plan their own trips. These websites offer destination guides, travel tips, and recommendations for attractions, restaurants, and accommodations. Users can also read reviews from fellow travelers for specific destinations or activities, helping them make decisions based on authentic experiences.
Airline and hotel websites: Many airlines and hotel chains have their own websites where travelers can directly book flights and accommodations. These websites often offer exclusive deals, loyalty programs, and the ability to customize travel itineraries. Booking directly through these websites may also provide a better understanding of the terms and conditions, as well as any additional fees or benefits.

While travel agents can still be helpful for complex or specialized itineraries, these alternatives provide travelers with more independence and control over their trips. Whether it’s comparing prices on an OTA, researching recommendations on a travel planning website, or booking directly through an airline or hotel website, Jakarta residents have plenty of options to plan their dream vacation without the help of a traditional travel agent.

Thank you for taking the time to read our article. For more in-depth reviews and comprehensive ratings on the Travel Agent spots, please explore the recommended articles listed below.

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